Emerald Document Imaging attended the Ricoh Family Group Dealer Conference, ConvergX, this past week in Las Vegas, Nevada. This gathering brought together the most respected Ricoh dealers in the industry from all over the US and Canada. During the conference, our team learned about the changing industry of office technology and software, shared success stories and pain points with our peers, and heard from the upper management team more about the great fiscal health of Ricoh as an organization. With the help and support of Ricoh, we are confident our team will continue to give our customers the latest and greatest products and service.
One of the main topics of the event was digital disruption and posed the question: will your business be disrupted or will it be the disrupter? Disrupters are the ones ahead of change, turning inventions into innovations and finding new ways to use and promote new technology. Ricoh promotes embracing the changing technology industry and staying completely up to date for their customers. ConvergX was all about keeping our customers up to date by being these industry disrupters.
Ricoh invited some of the best "disrupters" of the technology industry to share words of wisdom with our dealers. These industry leaders embraced change and are constantly thinking of new ways to utilize technology which included the conference's key note speaker, Terry Jones, Founder and Former CEO of Travelocity and Former Chairman of Kayak.com, presenter Sam Richter, the creator and founder of the Know More sales and business improvement program, and presenter Scott Klosoky, the founder and principle of technology consulting firm Future Point of View. They were extremely informative and inspiring with great knowledge about the technology industry.