Ricoh Unveils New Intelligent MFP Devices and Technology

Ricoh – one of Emerald’s premier partner dealers – announced their new line of intelligent multifunctional copiers this week. The new MFPs are engineered to meet the constantly changing needs of digital workplaces – today and in the future.

Here is a quick glance of the key features of the new line of products:

  • Always Current Technology - allows your printer to activate new features and firmware updates as they become available to stay current, much like updates on a smartphone.

  • Ease-of-use and Customization - new sets of applications that are made for specific departments and industries. The subscription-based model will allow businesses to always have the most current technology without having think about adding new features.

  • Cloud Workflow Solutions - new subscription-based cloud applications to improve your scanning workflow, automate the process of digitizing info, and send documents where they need to be with ease.

  • Security and Uptime - the new MFPs will be equipped with tools that allow technicians to access and fix problems remotely and diagnose potential problems quickly and without having to step foot in your office.

  • Newly Improved Smart Operation Panel - a faster, highly customizable display panel that can be tailored to your company’s needs and avoid the hassle of confusing navigation screens.

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More details about this award-winning new line:

RICOH Always Current Technology

The new devices are designed to grow with your business, leaving headaches of outdated information with older technology behind. The new RICOH IM C Series comes with an “even smarter” Smart Operation Panel than that of the previous models. With the new interface supporting Always Current Technology, users are able to activate desired features, download smart applications, and upgrade software as needed – very similar to the user experience customers are used to with their smartphones and tablets. It is now the user who has the ability to advance the technology – eliminating the calls to technicians for simple software updates.

Cloud Workflow Solutions

These cloud-based applications are affordable, subscription-based offerings that help eliminate manual steps, so businesses can maintain their focus on core activities in their business. The new line of solutions includes a range of simple and complex software that supports intelligent scanning, data extraction, and integrates with cloud-based applications.

Security and Uptime

A key aspect of empowering digital workplaces is making information in all its forms reliably secured and accessible. We are excited about a new set of tools and applications that will allow our service experts to remotely access the operation panel, automatically update your firmware and send proactive diagnostic emails to our technician to catch problems faster.

Newly Improved Smart Operation Panel

The new operation panel features a faster processor, which allows you to navigate your printer’s menus faster and more customization options to tailor the system to your needs. All of this is built on the familiar look of Ricoh’s operation panels that long-time users will recognize with ease.

Intelligent MFP Devices

Ricoh's Dynamic Workplace Intelligence is realized in six new intelligent MFPs, the RICOH IM C2000, IM C2500, IM C3000, IM C3500, IM C4500 and IM C6000, which print at 20, 25, 30, 35, 45 and 60 pages per minute, respectively. They deliver printing, scanning, copying, finishing and faxing support for output sizes up to 11" x 17", and standard mobile printing support. They deliver the fastest scanning speeds on the market at 240 ppm. They also offer features to help detect jams and misfeeds quicker, a small document scanner that’s ideal for checks, receipts and smaller paper items, a frequent need for accounting, financial and educational offices. The new line also offers new finishing options - like the new multi-folding unit - to help bring the production of brochures, marketing material, and external facing documents in house.


If you’d like to learn even more about this new line of MFPs and solutions, check out Ricoh’s full press release HERE

Ricoh grows with you –providing an easier way to work in your changing environment. At Emerald, we are proud to partner with Ricoh, and look forward to seeing the ways this new technology can help your businesses excel!