Emerald's Employee Spotlight: Meet Debbie Simon

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What do you do at Emerald?
I work in the supply department. I handle accounts receivable, customer support and whatever needs to be done for our team and customers! 

How long have you worked for Emerald?
I will have worked for Emerald for 9 years in May.

Your favorite memory at Emerald?
My favorite memories at Emerald are the barbecues in the warm weather.

What’s your favorite place you’ve ever visited?
Costa Rica! 

Do you have a favorite quote?
“Whatever it takes, it’ll get done.”, “It’s a good day to have a good day”, and “Ain’t that somethin’!”

What’s one thing you couldn’t live without?
Money!

What was your first job?
I worked at the Five & Dime as a kid.

If you had to eat one meal, every day for the rest of your life, what would it be?
Pizza or Pasta.

What’s the best concert you ever attended?
My favorites were Guns N’ Roses, Aerosmith, and Deep Purple

If you could be any animal, what would you be?
A dog.

Which part of your job do you enjoy the most?
Talking to my customers and getting receivables in.

What is your favorite sport?
Football.

If you were Ferris Bueller, how would you spend your day off?
At the beach! 

What's Happening at Emerald Document Imaging

We are pleased to announce that Emerald Document Imaging will be undergoing a full office renovation during the final weeks of the summer. Our exciting construction process will include a full expansion of our office space to accommodate our growing sales team, along with a complete overhaul of our showroom to give our customers a brand-new experience center. 

The technology industry is changing, and we are fully embracing this change. We look forward to introducing our customers to the latest and greatest from our top of the line manufactures, Ricoh and Canon, while continuing to deliver our personal touch as a local company. We believe in our tag line – Be good. Be fun. Be accountable. – and that’s how we want to be viewed by our customers, co-workers, and competitors. We understand working with technology, and when something goes wrong for our customers we go above and beyond to give them the service and urgency they deserve. So, we’re taking that mentality inhouse. These renovations will allow our team to work together more collaboratively than ever before with new workstations, improved technology, and a warm, welcoming space to enjoy together.

At Emerald, it is widely known that what we pride ourselves in most is being interwoven in the fabric of the communities we live and work in. Our new customer experience center has us thrilled to be able to do so even more than ever before. This space can be used by employees and customers alike to serve as an event venue to host a variety of networking groups or keynote speakers, all the while continuing to serve as a central location to demo our hardware, stage production print workshops, and so much more!

Although we will be under construction for the next month, we will be fully functioning in all capacities ensuring our excellent service will not be interrupted. Our whole team will be accessible to you by phone and e-mail as we work to make these improvements.

To see our progress, please be sure to like Emerald Document Imaging on Facebook and LinkedIn or follow us on Instagram @emeralddocumentimaging.

This truly is an exciting time for our organization, and we can’t wait to share it with all of you.

Very sincerely,

The Emerald Document Imaging Team.

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Emerald Presents at Ricoh Conference in NYC

This April, Emerald President, Gerry Ryan and Account Executive, Meg Ryan presented at Ricoh's Big East Dealer Conference at the Customer Experience Center in NYC. Their talk focused on company culture and adapting to technological change in the industry. Emerald is proud to be a role model for strong company culture and evolving with business technology.

 
 

Emerald Three-peats Ricoh Service Award

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For the third consecutive year Emerald received Ricoh's Service Excellence Award. This prestigious award recognizes the "best of the best" among Ricoh authorized dealers nationally through a series of benchmarks and evaluations. It measures service personnel in productivity, training, equipment performance and parts proficiency and is only awarded to a hand full of top performing dealerships nationally.

We our very proud to be recognized for our service again as we continue to provide the best and most personal service in the industry. A special thanks goes to the Emerald technical team for all of their hard work!

Does Consistent Color Matter for Your Business?

Consistent color is critical for creating strong, emotion-packed messaging.

No matter whether your customers require brochures,  promotional mail, fund-raising banners or catalogs– the need for consistency is crucial to the both the brand recognition  and messaging impact.

Colorful objects attract the eye and the pocketbook. According to one research study, it was found that color increases brand recognition by 80%. Think Coca-Cola. McDonalds. IBM, often dubbed “Big Blue.” Do their vibrant colors stand out to you?  They’re meant to.

Yet, the value of color consistency goes beyond brand recognition. In fact, this same study cites that color can improve reading comprehension by 73%; learning, 55-68%; reading, 40%.

The stats are persuasive. And companies purchasing print are demanding high value color, and the ability to keep it consistent,  no matter the application. As such, the push for better, more affordable digital color management tools is on. The good news is that these tools have become just that: more affordable and more versatile. What was once the domain of high-end print providers has now shifted to the “printer on the street,” so to speak. Today, nearly any size shop can find a color solution to fit within its budget and business goals.

For a small subscription fee, for example, printer service providers can tap into cloud-based services and gain access to color management tools that can help create a lifetime of brand recognition. 

With today’s advanced color management technologies, customers no longer have to settle because of color limitations. Getting the exact right color is not just possible, its affordable, thanks to improved color management.

How to realize your color management opportunities

Given the fast pace of change and challenges, should your company or department invest in color management technology now? To most effectively make this decision, let’s consider the print landscape of the future.

  • The boundaries of color matching and color manipulation will continue to expand in high-end businesses, especially as traditional print services providers move to becoming marketing services providers, where consistent branding is crucial. Consistent color underpins consistent branding by generating a common “look and feel” across marketing channels. Correct color management can ensure that banners are highly saturated for visibility, brochures look natural, and even screen prints on a T-shirt look right.
  • Print service providers producing “pleasing colors” will invest even more time and attention in color management. Smart color management leads to improvements in both operator efficiency and process control, which cut down on make-ready and production time — and ultimately increase the bottom line of any size business.
  • Print service providers will further boost demands that color management solutions help them run their business, not just a bunch of devices. They will insist on knowledgeable consultants who can recommend total solutions.  
  • A trained team. As with any other technology investment, color management tools do require an investment in personnel training. To cover this base, companies are purchasing the services of IDEAlliance Certified Color Management Professional Masters and Experts, who can ease the pain and speed results.

Your competitors are aiming to pump up customer satisfaction, reduce production time and waste, and lower overall costs. Choosing the right color path, the right tools, and the right partner can help your business reach into a colorful new marketplace.

Take the challenge.

Take the lead.

To learn more on how to keep your color management consistent, watch this video: