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// RECORDS MANAGEMENT

ARIZONA
MEDICAL RECORDS CUSTODIAN

Retiring or Closing Your Medical Practice in Arizona?

We Handle Your Patient Records – Legally and Securely

Are you retiring or shutting down your medical practice in Arizona? One of the most important — and often overlooked — responsibilities is managing your patient medical records in compliance with HIPAA and Arizona state law.

As your trusted Medical Records Custodian, we make sure your patient records are properly secured, accessible, and legally managed — so you can walk away with peace of mind.

Medical Records Custodian Services

Medical Record Requirements for Retiring Doctors in Arizona

Even after retirement, you’re still legally responsible for medical record retention and release unless you designate a proper custodian.

Whether you’re a solo practitioner in Phoenix or part of a group practice in Tucson, if you’re closing your doors, Arizona law requires you to retain and provide access to patient records for a specific period – an essential part of how to store patient records after retirement in Arizona.

Arizona Medical Record Retention Laws

Medical records in Arizona must be retained for at least 6 years after the last date the patient received medical services from that provider.

  • For minors, records must be retained either for at least 3 years after the child’s eighteenth birthday or for at least 6 years after the last date the child received medical services from that provider, whichever date occurs later.

Read the official Arizona medical records regulations here.

What Happens to Patient Records When a Doctor Retires?

When you close your practice in Arizona, you are responsible for:

  • Notifying patients about how they can obtain their records
  • Securely storing all patient files according to medical retention in AZ law
  • Fulfilling medical record requests for at least six years after you stop practicing – or longer depending on patient age

That’s where Emerald steps in. As a professional third-party HIPAA record custodian service in AZ, we:

Take possession of your physical and/or digital records

Set up a HIPAA-compliant system for patient record requests

Handle all ongoing medical record release requests

Provide documentation for regulatory and legal protection

emerald medical records custodian

Our Arizona Medical Records Custodian Services

We work with physicians, dentists, chiropractors, mental health professionals, and other licensed providers across Arizona.

Our comprehensive medical record custodian services in Arizona include:

  • Pickup or scanning of physical records from your office
  • HIPAA-compliant storage (cloud-based or physical)
  • Secure access portals for patients and legal requesters
  • Automated fulfillment of record requests
  • Legal documentation to protect your liability post-retirement

We serve clients across Phoenix, Tucson, Mesa, Chandler, Scottsdale, Glendale, Gilbert, and communities throughout Arizona.

Medical Records Custodian Arizona

FAQS For Medical Records Custodian Services in Arizona

Pricing depends on the volume of records and whether scanning is required. Contact us for a free, no-obligation quote.

We handle both! We can scan paper files and take over management of EMR archives.

Yes. While the law doesn’t specify exactly how, it’s considered best practice — and often necessary — to send letters, emails, or publish a notice letting patients know how they can obtain their medical records.

Technically yes, but it exposes you to legal and security risks. It also puts the ongoing burden of manually releasing patient records on you. Most physicians opt to work with a professional custodian to offload liability and simplify the record request process.

Ready to Retire or Close Your Practice? We’ll Handle the Records.

Don’t let medical record obligations hold up your retirement. Whether you’re planning months in advance or closing your practice soon, we can help you transition smoothly and legally.

Contact us today to learn more about our Medical Records Custodian services and ensure a smooth transition for your practice.​

Or give us a call at (631)-435-2900