Emerald's Employee Spotlight: Meet Jim Brady

What do you do at Emerald?

I am the Production Sales Manager. I seek out net new business opportunities for our production line systems like the Ricoh 7200, 5200 and 8300, as well as the hardware and software solutions that can accompany them. I try to keep each day fun, fruitful and growing by servicing my client base and seeking net new business prospects via phone, email, business social medial and traditional face-to-face cold calls. I also like helping and mentoring as much as I can, whether it be assisting with a phone call to a CIO or accompanying a team member to present a great deal or solution. I still really love sales going into my 20th year in our industry!

How long have you worked for Emerald?

I’ve worked at Emerald for 2.5 years.

Your favorite memory at Emerald? 

Definitely the Emerald Christmas party at Sea Levels, always such a fun time with the best people.

What’s your favorite place you’ve ever visited?

California.

What’s a charity you choose to support?

Guide Dog Foundation & America's VetDogs - Veteran's K-9 Corps, Inc.

What was your first job?

I was a junior mate on bluefish boats at Captree Island, Long Island in the early 80’s - such a magical time in my memory.

If you had to eat one meal, every day for the rest of your life, what would it be?

Mexican food!

What’s the best concert you ever attended?

Ohh, this is tough as a musician: Tie between Black Sabbath / Pantera at Nassau Coliseum or Ozzfest 1997 at the Meadowlands, New Jersey.

If you could be any animal, what would you be?

A Great White Shark.

What are you currently watching on Netflix?

Keith Richards (Rolling Stones) “Under the Influence”, “The Fabulous Journey of Michael Alago” (I’m in the film with Metallica & Cyndi Lauper), and “Ralph Breaks the Internet” with my daughter Eva.

Which part of your job do you enjoy the most?

Making a difference for the customer and seeing it change how they do business.

What is your favorite sport?

Surfing & football.

Tell us three things most people don’t know about you but should…

1. I was an outside linebacker and special teams candidate in the pre-season of the 1995-1996 NFL seasons with the NY Jets, Atlanta Falcons, Chicago Bears and the Cleveland Browns.

2. I have written and recorded five hard rock records that are distributed worldwide and played on satellite radio.

3. While in route to copier/printer meetings I have walked a NY city block with: Harrison Ford, Sylvester Stallone, Bette Midler, Hulk Hogan, Robert DeNiro, Tony Bennet and many more! 😊

How would you spend a Ferris Buller’s day off?

Surfing in Montauk.

What is the last joke you can recall?

From my daughter…”How much does it cost a pirate to get his ears pierced? About a buck an ear….”

What was your favorite TV show growing up?

The Dukes of Hazzard

Video: How to Replace Toner

How to replace your toner on a Ricoh IM C6000

10 Reasons To Attend the HIA-LI Trade Show

10 Reasons to Attend the HIA-LI Trade Show

On Thursday, May 30, 2019 Suffolk County Community College hosted the 31st Annual HIA-LI Trade Show, opening its doors to hundreds of exhibitors and attendees. The island’s largest B2B trade show and conference is sponsored by some of the most recognizable industry leaders and is an all-day event filled with opportunities to formally and informally network with fellow Long Island businesses. For the second year in a row, Emerald Document Imaging was proud to exhibit where our team made great new connections, while enjoying time with familiar faces of our customers. Our team never fails to draw a crowd to our booth in the technology pavilion. 

1. Take advantage of the Speed Networking sessions hosted by the HYPE group.

2. Snap a picture with QuackerJack from the Long Island Ducks.

3. Learn more about the latest technology available from Ricoh and Canon at the Emerald Document Imaging booth! 

4. Make new connections, and grow your personal network! 

5. Enjoy a famous crispy chicken sandwich for lunch compliments of Chik Fil A! 

6. Meet with your local Long Island representatives at Suffolk County IDA and Nassau County IDA.

7. Treat yourself to a delicious donut from Veronica at Duck Donuts! 

8. Learn more about the mission of the non-profit organizations on Long Island such as Make A Wish Suffolk County! 

9. Stop by the “bar” at Techworks Consulting to learn more about personalized IT Services.

10. Last but certainly not least, support your local businesses and get involved in HIA-LI!

What was your favorite part of this year’s show? Let us know in a comment below!

Emerald Welcomes Larry Farrell to the Team!

Emerald Document Imaging is excited to welcome Larry Farrell to our team. Larry has been in the business technology industry for 30 years, the majority of which he has servedas a wide format specialist. Through this role, he has gained a wide range of experience providing large format printers to technical industries such as architecture, engineering and construction firms, as well as creative industries like graphic design, fine arts and photography. He has even provided wide and large format printing to dozens of movies and TV shows throughout the film industry!

Larry has worked with hundreds of design teams in the Greater NYC and Long Island areas, helping them to grow their firms by having the best technology for their exact application. He has worked with leading wide format and plotter brands including Canon, HP, Epson, Kip, Oce, Ricoh and Xerox. Most recently, Larry was awarded membership into Canon’s 2019 Pinnacle Club for his achievement in wide format sales.

Welcome to Team Emerald, Larry!

Emerald Awarded Ricoh Eco Excellence Program

This Earth Day, Emerald is proud to announce are membership to the Ricoh Eco Excellence Program. Membership in the Ricoh Eco Excellence Program is awarded only to dealers that meet key criteria — including the dealer’s track record of environmental sustainability commitment and ability to provide customers with education, awareness, program support and guidance.

Sustainability and eco-friendly practices are important to our company as a leader in our business community. We are committed to reducing our own environmental impact and helping customers do the same. When customers work with us, they can be confident that our team is prepared to talk about sustainability, educate about best practices and lead them through the products, services and solutions that have environmental benefits.

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Check out one of the many ways Emerald gives back to the Long Island community through Save the Great South Bay’s Creek Cleanup

Or do you part and participate in Ricoh’s Toner Recycling Program

Emerald Document Imaging Participates in Save The Great South Bay Community Creek Clean Up for the Second Year in a Row

For the second year, Emerald Document Imaging spent the weekend participating in Save The Great South Bay’s Creek Defender Program in Babylon in early recognition of Earth Day. Throughout the month of April, our team proudly wears our emerald green as we work together to support green initiatives that help protect the environment. We strongly believe in giving back to the community and welcome the opportunity to work alongside our neighbors and friends to clean our local waterways.

During the cleanup, we filled bags with pounds of trash, found and removed tires from the creeks alongside Sunrise Highway, and walked throughout the creek pulling out various plastic debris – and even an old shopping cart! Our efforts alongside the other volunteers are to work towards improving the conditions of our existing ecosystems to protect the Great South Bay and to sustain natural resources for the current and future generations to enjoy. Learn more on how to get involved in STGSB Creek Defender Program here.

Emerald's Employee Spotlight: Meet Pam Probst

How long have you worked for Emerald?

I started working for Emerald in October 2016.

Your favorite memory at Emerald?

My first Christmas party at Emerald. It was like one big family.

What’s your favorite place you’ve ever visited?

Costa Rica.

Do you have a favorite quote?

“Be yourself. No one can say you’re doing it wrong.” – Charles M. Schultz

What’s one thing you couldn’t live without?

A Beach!

What was your first job?

My first job was shucking clams at Nathan’s Famous.

If you had to eat one meal, every day for the rest of your life, what would it be?

I could eat spicy Mexican chicken tacos every day for lunch.

What’s the best concert you ever attended?

That’s a toss-up between The Ramones and Aerosmith. (I know it’s like comparing apples and oranges)

If you could be any animal, what would you be?

I would love to be a working service dog.

What are you currently watching on Netflix?

I don’t watch Netflix but my kids could give you 10.

How would you spend a Ferris Buller’s day off?

I would spend it sitting on the beach reading a book.

What was your favorite TV show growing up?

I loved Bewitched and Family Affair.

Join Us for Save The Great South Bay's Creek Clean Up!

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April is one of our favorite months at Emerald as the weather gets nicer and we gear up for Earth Month! Emerald is proud to participate in Save The Great South Bay’s third annual Creek Defender Clean Up on April 13th.

Last year twelve members of Team Emerald participated, along with friends and community members, in cleaning stretches of creek, forest, park and highway in Babylon. We encourage our customers, friends and community members to join us this year, on April 13th in Babylon for the clean up.

You can sign up to volunteer with us by filling out this form. Everyone is welcome and you can help for as long or short as you want!

Date: April 13th

Time: 12pm-4pm

Location: Southard’s Pond, 108 County Rd 50, Babylon, NY

More about Save The Great South Bay

Emerald's Employee Spotlight: Meet Kyle Kerrigan

What do you do at Emerald?

I am in charge of all functioning company items that come in and leave the building. My job is to allocate parts items in different inventory systems while providing a functional platform for our system technicians to operate. I am also currently re-designing the machine storage system that is used in our warehouse in hopes to ensure a more efficient service department and returns process.

How long have you worked for Emerald?

Slightly under one year.

Your favorite memory at Emerald?

Memorial Day BBQ.

What’s your favorite place you’ve ever visited?

Belgium.

What was your first job?

Financial Advisor.

What’s the best concert you ever attended?

Billy Joel.

What are you currently watching on Netflix?

Joe Rogan stand-up.

What is your favorite sport?

My favorite is lacrosse.

Tell us something most people don’t know about you but should…

I coach varsity lacrosse at West Islip Highschool. I am getting my Master’s degree in Education.

If you were Ferris Bueller, how would you spend your day off?

On the golf course!

Emerald's Employee Spotlight: Meet Meg Ryan

What do you do at Emerald?

I am a sales representative, my day typically consists of communicating with my customers, prospecting for new customers, attending networking events, and cold calling.

How long have you worked for Emerald?

I have worked at Emerald since I was in high school. I have been working in sales for about a year and a half.

Your favorite memory at Emerald?

It’s hard to just name one memory, a few of my favorite moments at Emerald are when we have fun company events such as BBQs, bring your dog to the office day, or when someone or myself has a successful win in the sales department, we all get excited!

Do you have a favorite quote?

“Go the extra mile, it’s never crowded.”

What’s one thing you couldn’t live without?

Such a terrible answer but…I couldn’t live without my cell phone.

What was your first job?

My first job was at Nonna Bellas Pizzeria as a cashier.

If you had to eat one meal, every day for the rest of your life, what would it be?

I would eat tacos every day for the rest of my life if I could.

What’s the best concert you ever attended?

Huey Lewis and the News!

Which part of your job do you enjoy the most?

My favorite part of my job is being a problem solver for my customers or potential clients, it’s very rewarding to be able to help someone run their business more efficiently and being their “go-to” person.

Tell us something most people don’t know about you…

I’ve been a volunteer at Rikers Island Prison in a program to help men who were incarcerated prepare for an opportunity to attend college after they were released.

Ricoh Unveils New Intelligent MFP Devices and Technology

Ricoh – one of Emerald’s premier partner dealers – announced their new line of intelligent multifunctional copiers this week. The new MFPs are engineered to meet the constantly changing needs of digital workplaces – today and in the future.

Here is a quick glance of the key features of the new line of products:

• Always Current Technology - allows your printer to activate new features and firmware updates as they become available to stay current, much like updates on a smartphone.

• Ease-of-use and Customization - new sets of applications that are made for specific departments and industries. The subscription-based model will allow businesses to always have the most current technology without having think about adding new features.

• Cloud Workflow Solutions - new subscription-based cloud applications to improve your scanning workflow, automate the process of digitizing info, and send documents where they need to be with ease.

• Security and Uptime - the new MFPs will be equipped with tools that allow technicians to access and fix problems remotely and diagnose potential problems quickly and without having to step foot in your office.

• Newly Improved Smart Operation Panel - a faster, highly customizable display panel that can be tailored to your company’s needs and avoid the hassle of confusing navigation screens.

More details about this award-winning new line:

RICOH Always Current Technology

The new devices are designed to grow with your business, leaving headaches of outdated information with older technology behind. The new RICOH IM C Series comes with an “even smarter” Smart Operation Panel than that of the previous models. With the new interface supporting Always Current Technology, users are able to activate desired features, download smart applications, and upgrade software as needed – very similar to the user experience customers are used to with their smartphones and tablets. It is now the user who has the ability to advance the technology – eliminating the calls to technicians for simple software updates.

Cloud Workflow Solutions

These cloud-based applications are affordable, subscription-based offerings that help eliminate manual steps, so businesses can maintain their focus on core activities in their business. The new line of solutions includes a range of simple and complex software that supports intelligent scanning, data extraction, and integrates with cloud-based applications.

Security and Uptime

A key aspect of empowering digital workplaces is making information in all its forms reliably secured and accessible. We are excited about a new set of tools and applications that will allow our service experts to remotely access the operation panel, automatically update your firmware and send proactive diagnostic emails to our technician to catch problems faster.

Newly Improved Smart Operation Panel

The new operation panel features a faster processor, which allows you to navigate your printer’s menus faster and more customization options to tailor the system to your needs. All of this is built on the familiar look of Ricoh’s operation panels that long-time users will recognize with ease.

Intelligent MFP Devices

Ricoh's Dynamic Workplace Intelligence is realized in six new intelligent MFPs, the RICOH IM C2000, IM C2500, IM C3000, IM C3500, IM C4500 and IM C6000, which print at 20, 25, 30, 35, 45 and 60 pages per minute, respectively. They deliver printing, scanning, copying, finishing and faxing support for output sizes up to 11" x 17", and standard mobile printing support. They deliver the fastest scanning speeds on the market at 240 ppm. They also offer features to help detect jams and misfeeds quicker, a small document scanner that’s ideal for checks, receipts and smaller paper items, a frequent need for accounting, financial and educational offices. The new line also offers new finishing options - like the new multi-folding unit - to help bring the production of brochures, marketing material, and external facing documents in house.

If you’d like to learn even more about this new line of MFPs and solutions, check out Ricoh’s full press release HERE

Ricoh grows with you –providing an easier way to work in your changing environment. At Emerald, we are proud to partner with Ricoh, and look forward to seeing the ways this new technology can help your businesses excel!

Emerald's Employee Spotlight: Meet Debbie Simon

What do you do at Emerald?
I work in the supply department. I handle accounts receivable, customer support and whatever needs to be done for our team and customers! 

How long have you worked for Emerald?
I will have worked for Emerald for 9 years in May.

Your favorite memory at Emerald?
My favorite memories at Emerald are the barbecues in the warm weather.

What’s your favorite place you’ve ever visited?
Costa Rica! 

Do you have a favorite quote?
“Whatever it takes, it’ll get done.”, “It’s a good day to have a good day”, and “Ain’t that somethin’!”

What’s one thing you couldn’t live without?
Money!

What was your first job?
I worked at the Five & Dime as a kid.

If you had to eat one meal, every day for the rest of your life, what would it be?
Pizza or Pasta.

What’s the best concert you ever attended?
My favorites were Guns N’ Roses, Aerosmith, and Deep Purple

If you could be any animal, what would you be?
A dog.

Which part of your job do you enjoy the most?
Talking to my customers and getting receivables in.

What is your favorite sport?
Football.

If you were Ferris Bueller, how would you spend your day off?
At the beach! 

Holiday Toy Drive 2018

This year, the Emerald employees and community supported the John Theissen Children’s Foundation Toy Drive. John Theissen Children’s Foundation provides toys and support to children in need at local children’s hospitals and child-care facilities. We collected about 80 items to be given to children this Christmas.

Thank you to all who participated to bring joy to those who need it most this holiday season!

Emerald's Employee Spotlight: Meet Lou Passantino

What was your first job?
I was a shop boy for the electrician my brother worked for. I cleaned the shop and put away what they didn’t.

What do you do at Emerald? (What does a typical day in your role look like?)
Going on service calls, helping customers on the phone and help with operations.

What do you like most about your job?
Helping the customers, advising them and making them smile!

How long have you worked for Emerald?
I’ve been with the company for 5 years, and December 12th will be my 40th anniversary of being a field technician.

Your favorite memory at Emerald?
Having a “tough customer” become friendly and become a “not so tough friend”.

What’s your favorite place you’ve ever visited?
The last place I visited is always my answer. Cuba, the Keys, Hawaii. 

Do you have a favorite charity you wish more people knew about?
St. Jude’s. I had a young great nephew who was in a bad state and knowing that if his parents didn’t have the good insurance that he would have received treatment because of this organization.

What’s your favorite food?
Chicken parm.

What is your favorite season?
SUMMER! 

Emerald Holiday Toy Drive 2018

Emerald is running a holiday toy drive for John Theissen Children's Foundation. You can bring any toy donations to our office at 100 Milbar Blvd, Farmingdale, NY 11735. Emerald will also be donating $25 in toys for each equipment sale made in December! Please bring any toy donations by Monday, December 17th 2018. Contact us if you have any questions!

The John Theissen Children’s Foundation donates toys and gifts to children’s hospitals and child-care facilities on Long Island. They accept donations of unwrapped toys, gift cards to Target, Walmart, Gamestop, Best Buy, etc, and NY sports tickets!

Emerald's Employee Spotlight: Meet Gerry Ryan

What was your first job? 

Working as a paper boy delivering the Long Island Press.

What do you do at Emerald? (What does a typical day in your role look like?) 

I am the president of Emerald and there are three main parts to my job: business development, finances and managing the day to day relationships with our vendor partners.

What do you like most about your job?

I like spending time in the field visiting with customers and learning about their businesses.

How long have you worked for Emerald?

Since the beginning. I have been in this industry for 37 years.

Your favorite memory at Emerald?

There are many good memories. I would have to say I really like working with my kids in their sales efforts.

What’s your favorite place you’ve ever visited?

This is tough. I would have to say Ireland. Although, I love Yankee Stadium and Bryant Denny Stadium in Alabama.

What’s the best advice you’ve ever heard?

“Half the battle in life is showing up”.  Nothing good happens if you don’t show up and make an effort.

Do you have a favorite charity you wish more people knew about?

The Jillian Fund. It was founded by a close friend who had the courage to overcome personal tragedy to honor the memory of his children by helping families as they care for their children battling serious illnesses.

What’s your favorite food?

Definitely pizza!

What is your favorite season?

I love the first day of daylight savings time, so it would have to be spring. It is a harbinger of nice weather and outdoor fun.

Help Emerald Give Back to Veterans with Boots on the Ground NY

This November, Emerald is giving thanks by partnering with Boots on the Ground NY, an organization that supports our local veterans. Over the next few weeks, we will be collecting grocery store gift cards (Stop & Shop, King Kullen, Pathmark, Best Market, etc.) of any amount to contribute to their Thanksgiving drive and ensure our veterans can properly celebrate the holiday. We encourage all of our customers, community members, and friends to participate!

Gift cards can be dropped at our office – 100 Milbar Blvd., Farmingdale, NY – or emailed to mryan@emeralddocument.com on or before Monday, November 19. We thank you in advanced in support of a worthy cause.

For the Second Year, Emerald Proudly Sponsors American Foundation for Suicide Prevention Walk

For the second year in a row, the Emerald Document Imaging team joined nearly 250k people walking in hundreds of cities across the country in support of the American Foundation for Suicide Prevention and their mission to save lives and bring hope to those affected by suicide. The Out of the Darkness walk took place at Jones Beach this past Sunday, October 28th where there was an excellent turnout from the Long Island Community and our Emerald Team.

“I walk in support of those lives that were lost, and those who still suffer from mental illness. I believe the work of the foundation is really important in bringing more awareness to mental health and suicide. It’s really cool to be a part of a company that involves themselves in giving back to the Long Island Community and the causes they care about” said Emerald employee Kelly Douglas.

To learn more and to get involved please visit https://afsp.org.

Emerald's Employee Spotlight: Meet Andrew Ryan

What was your first job?

My first job was working in the warehouse and going on deliveries and installs for Emerald during summers in high school.

What do you do at Emerald?

I’m an account executive at Emerald Document Imaging. My typical day starts at the office where I answer emails, complete paperwork and check my LinkedIn. By the afternoon,  I visit my customers and spend time prospecting.

What do you like most about your job?

My favorite thing about my job is meeting with customers. You never know what kind of business you will walk in to. There are some really interesting jobs out there that a lot of people wouldn't think of.

How long have you worked for Emerald?

I have worked 3 1/2 years in sales at Emerald. A total of 12 years counting summers when I was in school.

Your favorite memory at Emerald?

I don’t have just one favorite memory, but I particularly enjoy when we work as a team at Emerald, especially when we are giving back to the community. As a team we have supported many different causes including the AFSP (American Foundation for Suicide Prevention) walk, Save the Great South Bay clean ups and more!

What’s your favorite place you’ve ever visited?

Ireland.

What’s the best advice you’ve ever heard?

Success is never final and failure is never fatal. I have it tattooed on my arm.

Do you have a favorite charity you wish more people knew about?

American Foundation for Suicide Prevention

What’s your favorite breakfast cereal?

Frosted Flakes.

What is your favorite season?

I like the Fall.

Emerald Document Imaging 2018 Halloween Costume Contest

All are welcome to participate in the Emerald Document Imaging 2018 Halloween Costume Contest! Dressing up for work? Trick-or-treating with your kids? Hitting the town in character? We want to see how you’re celebrating! Send us a picture via message or in the comments of our social media platforms on Facebook, LinkedIn, or Instagram on October 31st of your costume for a chance to win a $50 Amazon gift card!