
If you’re a business owner in New York, whether in Manhattan, Long Island, or the surrounding metro area, you might be spending more on printing than you realize. From toner and paper to maintenance and downtime, print costs can quietly add up.
A smarter, more efficient way to manage printing is Managed Print Services (MPS). But how much does MPS actually cost in New York in 2025, and is it worth the investment? This guide breaks it all down.
What Is Managed Print Services (MPS)?
Managed Print Services is a proactive approach to office printing. Rather than treating printers, copiers, and multifunction devices as separate pieces of equipment, MPS centralizes monitoring, maintenance, and supply management across your organization.
An MPS provider typically manages:
- Device monitoring and maintenance
- Toner, ink, and paper supply management
- Automated replenishment to prevent downtime
- Proactive service and repairs
- Usage tracking and reporting to optimize efficiency
The goal is to reduce costs, minimize printer downtime, and improve workflow efficiency, while allowing your staff to focus on their core work instead of troubleshooting machines.
Typical MPS Costs in New York
The cost of MPS varies widely depending on your business’s size, print volume, and service needs. Here’s a general range:
- Monochrome (black & white) pages: 1.2–2.0 cents per page
- Color pages: 10–20 cents per page
- Monthly service fees: $50–$300 for small offices, $500+ for larger operations
- Full-service contracts: Often structured as per-page rates plus a base service fee
Example:
A small Long Island office printing 2,000 monochrome pages per month might pay around $30–$40 for printing under an MPS agreement, compared with $80–$100 if they manage toner, paper, and repairs themselves.
Factors That Influence MPS Pricing
- Print Volume
High-volume offices benefit from economies of scale. The more pages you print, the lower the cost per page, especially for monochrome printing. - Device Fleet
The number and type of devices matter. A mix of high-end color printers and basic monochrome copiers increases overall service complexity. - Service Level Agreements (SLAs)
Faster response times for maintenance or repairs may come at a premium. Some businesses pay extra for guaranteed same-day service. - Additional Features
Secure printing, cloud integration, mobile printing solutions, or automated reporting can add to costs, but often pay for themselves in efficiency. - Geographic Location
Service costs can be higher in New York City due to travel, labor, and operational expenses. Long Island or suburban metro areas may have slightly lower costs.
Hidden Costs of Unmanaged Printing
Many businesses don’t realize how much unmanaged printing costs them. Common hidden expenses include:
- Toner and ink wastage: Employees may replace cartridges prematurely or spill ink.
- Paper waste: Misfeeds, misprints, or unnecessary double prints.
- Downtime: Printer repairs or jams can halt workflow, costing employees time.
- IT support time: Staff often spend hours troubleshooting printers rather than focusing on revenue-generating work.
MPS helps reduce or eliminate these hidden costs through centralized management and proactive service.
Benefits of Managed Print Services
- Cost Control
You know exactly how much printing costs each month. No more surprise toner or repair bills. - Reduced Downtime
Proactive monitoring ensures issues like paper jams or low toner are addressed before they impact workflow. - Improved Productivity
Employees spend less time troubleshooting printers or searching for supplies. - Enhanced Security
MPS solutions often include secure print release, user authentication, and encryption for sensitive documents, essential for law, finance, healthcare, or government offices. - Sustainability
Optimized printing practices, duplex printing, and recycling programs reduce waste and help your business meet environmental goals. - Scalability
As your business grows or adds locations, MPS easily scales to manage multiple devices and sites without requiring additional IT resources.
Tips to Maximize ROI with MPS
- Audit your current print environment before signing a contract. Know how many devices you have, average monthly pages, and cost per page.
- Select the right devices for your office needs. High-volume offices benefit from shared laser MFPs rather than individual desktop inkjets.
- Train staff on proper paper loading, duplex printing, and secure print release.
- Use reports from your MPS provider to identify underutilized devices or redundant machines. Consolidation can save money.
- Consider hybrid contracts—per-page pricing plus limited base service fees for predictable budgeting.
Is MPS Worth It for New York Businesses in 2025?
Yes. In a high-cost market like New York, MPS provides:
- Significant cost savings through lower per-page costs and reduced waste
- Predictable monthly expenses, helping with budget planning
- Reduced downtime, keeping employees productive
- Centralized management, especially helpful for multiple office locations or hybrid teams
For businesses with multiple devices, high print volumes, or sensitive documents, MPS is not just cost-effective, it’s a strategic advantage.
Choosing the Right MPS Provider in New York
When selecting an MPS provider, consider:
- Local expertise: A provider familiar with NYC, Long Island, or the metro area will understand traffic, service logistics, and local needs.
- Comprehensive services: Ensure they offer monitoring, maintenance, and reporting.
- Transparent pricing: Look for per-page rates with no hidden fees.
- Customer support: Fast response times minimize downtime and keep your office running smoothly.
Managed Print Services can transform how New York businesses manage printing. By understanding pricing, evaluating your office’s print needs, and working with a reliable local provider, you can reduce costs, prevent downtime, improve productivity, and secure sensitive information.
Whether you operate in Manhattan, Long Island, or the surrounding NY metro area, MPS is a worthwhile investment in 2025. Emerald Document Imaging helps businesses in Long Island, NYC, and the New York metro area implement MPS, providing:
- Device monitoring and optimization
- Automated supply delivery
- Preventive maintenance and repairs
- Reporting and cost tracking
Contact us today for a free MPS consultation and print assessment →

